FAQs

Find answers to commonly asked questions below.
New ClientsExisting Clients
What are your hours?

River Valley Veterinary Service is open Monday – Thursday from 7:00 AM – 6:00 PM, Fridays from 7:00 AM – 5:00 PM, Saturdays from 7:30 AM – 12:30 PM and we’re closed on Sundays.

River Valley Groom & Board is open Monday – Friday from 7:00 AM – 7:00 PM, Saturdays from 7:30 AM – 12:30 PM & 6:00 PM – 6:30 PM and Sundays from 8:00 AM – 8:30 AM, 11:00 AM – 11:30 AM and 6:00 PM – 6:30 PM.

What types of pets do you see?

We treat dogs and cats.

What services do you provide?

We provide general services including:

  • Puppy & Kitten Care
  • Wellness Care
  • Senior Pet Care
  • Urgent Pet Care
  • Dentistry
  • Diagnostics
  • Regenerative Therapy
  • Surgery
  • End-of-Life Care

We also have a boarding facility where we do daycare and longer stays, as well as grooming, and we have a Dog School where we have classes for puppies and adult dogs.

How do I make an appointment?

If you’re a new client, you can fill out our new client form to request an appointment. If you’re an existing client, you can schedule an appointment here.

Are you Fear Free certified?
Some members of our team hold Fear Free® certifications, allowing us to apply proven, low-stress handling methods to help pets feel more at ease throughout their visit. We are also an AAHA-accredited and Cat Friendly Practice. We follow rigorous guidelines that promote safer medicine, better communication, and a more comfortable experience for every pet!
Do you accept Pet Insurance?

Yes! We will work with your pet insurance provider to the best of our abilities. Please read our Pet Insurance Policy to learn more.